Welcome to Oganic.id! These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using the website and purchasing products from us, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and any applicable laws. If you do not agree with these Terms, please do not use our website.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time, without notice. Any changes will be posted on this page, and the “Last Updated” date will be revised. Please review these Terms periodically for any updates.

3. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not violate the rights of, or restrict or inhibit the use of this website by any third party. Prohibited conduct includes, but is not limited to:

• Engaging in fraudulent activities
• Posting or transmitting harmful content such as viruses or malicious code
• Disrupting the functionality of the website

4. Account Registration

To place orders or access certain features of our website, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

5. Products and Pricing

All product descriptions, prices, and availability are subject to change without notice. While we strive for accuracy, we do not guarantee that the information provided is always error-free.

• Product prices do not include taxes or shipping fees unless stated otherwise.
• We reserve the right to correct any pricing errors or omissions, and to cancel any orders placed at the incorrect price.

6. Orders and Payment

By placing an order through our website, you are offering to purchase products subject to these Terms. We will confirm your order by email once it has been processed. All orders are subject to acceptance, and we reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspicion of fraud.

7. Shipping and Delivery

We offer shipping to select regions as described on our website. Shipping times and costs vary depending on your location and selected shipping method. We are not responsible for delays caused by third-party carriers or customs.

8. Returns and Refunds

We want you to be satisfied with your purchase. If you are not satisfied, you may be eligible for a return or exchange, subject to the following conditions:

• Returns must be requested within [X] days of receipt of the product.
• The product must be unopened, unused, and in its original packaging.
• Shipping and handling fees are non-refundable unless the product is defective or incorrect.

Please contact our customer service team at [contact email] for return instructions.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is owned by Oganic.id or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

11. Disclaimers

Our products are intended for external use only. We do not make any medical claims regarding the effectiveness of our products, and results may vary. Please consult a healthcare professional before using any skincare products, especially if you have any pre-existing skin conditions or allergies.

• We do not guarantee that the website will be error-free or uninterrupted.
• We are not liable for any damages arising from your use of the website or products, except to the extent required by law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Oganic.id and its affiliates, partners, employees, and suppliers are not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this website or our products, including but not limited to lost profits, data, or business opportunities.

13. Governing Law

These Terms and any disputes arising from them will be governed by and construed in accordance with the laws of  Our Jurisdiction, without regard to its conflict of law principles.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

PT Organic Lombok Indonesia
Email: organiclombok@gmail.com
Phone: 081958845999
Address: Jl. Nuraksa No.10, Karang Anyar, Taman PLTD, Kota Mataram, Nusa Tenggara Bar. 83125